Privacy Policy

Overview

XRD Dental Equipment ("we," "us," or "our"), based in Clermont, Florida, is committed to protecting the privacy of the dental and veterinary professionals we serve. This Privacy Policy explains what information we collect through our website (xrddental.com), our online store, and our service programs, how we use it, and the choices you have.

Last updated: June 2026.

Information We Collect

We collect information you provide directly to us, including:

Contact information — name, practice or company name, email address, phone number, and mailing address.
Order information — products purchased, billing and shipping details, and order history. Payment card processing is handled by our payment providers; we do not store full card numbers on our servers.
Form submissions — information you submit through our contact, repair (RMA), warranty, and membership enrollment forms.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders, repairs, and warranty services.
Provide customer support and respond to your inquiries.
Send service updates and email communications about our products and offers. You may opt out of marketing emails at any time using the unsubscribe link included in every message or by contacting us directly.

We Do Not Sell Your Data

XRD Dental Equipment does not sell, rent, or trade your personal information to third parties. We share information only with trusted service providers as necessary to operate our business — such as payment processing, shipping carriers, and email delivery — and only to the extent required to perform those services.

Cookies & Analytics

Our website uses cookies and similar technologies to understand how visitors use the site and to improve your experience. Specifically, we use:

Google Analytics 4 (GA4) — aggregate traffic and usage statistics.
Microsoft Clarity — anonymized session analytics such as scrolling and navigation patterns.

These tools collect information such as pages visited, time on site, and general location (city/region level). You can control or disable cookies through your browser settings.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time. To make a request, email us at info@xrddental.com. We will respond within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our website, products, and services are intended for licensed dental and veterinary professionals and are not directed at children. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact

For questions about this Privacy Policy or how we handle your information, contact XRD Dental Equipment, Clermont, FL, at info@xrddental.com.