What portable dental X-ray brands does XRD repair?

XRD Dental Equipment provides in-house repair for most portable dental X-ray brands and models. Our Clermont, FL facility has 45+ years of dental equipment experience with genuine parts and certified technicians.

How long does a typical repair take?

Most repairs are completed within days, not weeks. XRD provides fast turnaround with in-house US-based service. Loaner units are available with Extended Warranty contracts.

Do I need to ship my unit for repair?

Yes, you will receive an RMA number and prepaid shipping label (for warranty repairs). Ship your unit to our Clermont, FL facility. Contact info@xrddental.com to start the process.

Does XRD use genuine replacement parts?

Yes, XRD uses only genuine manufacturer parts — no generic replacements. Your unit will be restored to original manufacturer specifications.

Repair & Service | XRD Dental Equipment

Process

How it works

Submit Request

Fill out the form below with your equipment details. You'll receive an RMA number and shipping instructions by email.

Ship Your Unit

Send your unit via UPS or FedEx from anywhere in the US. We'll take it from there.

Diagnosis & Repair

Full diagnostic, genuine parts, certified technician. We identify and fix the root cause.

Return

Your unit is shipped back, typically within a few business days. Back in your hands, working like new.

Equipment

What we service

XRD 70 / RAY98(P) Portables

Full in-house repair and calibration for all XRD portable X-ray units. Genuine OEM parts, certified technician.

Digital Doc XTG Units

Authorized repair and diagnostic service for Digital Doc XTG handheld X-ray generators.

Digimed Equipment

Repair and maintenance for Digimed portable dental X-ray systems.

Minix S • Minix V • Diox • Biox • Prox

Other Compatible Brands

Service for other portable dental X-ray brands. Contact us to confirm compatibility with your specific unit.

Service Request

Submit a Repair Request

Complete the form below to request service for your equipment. You will receive an RMA number and shipping instructions via email.

First Name *

Last Name *

Email *

Phone

Dental Office / Practice Name *

Street Address *

Suite / Unit

City *

State *

ZIP Code *

Country

Equipment Type & Brand *

Model / Version

Serial Number *

Error Code (if applicable)

Purchase Date

Warranty Status *

Issue Description *

Has the unit been dropped or impacted? *

Yes No

Have you contacted us before about this issue? *

Yes No

Why XRD

Trusted repair, proven results

45+

Years Experience

2,500+

Units Repaired

Days

Not Weeks Turnaround

US-Wide

Nationwide Shipping

kVp Testing & Calibration

Precise kilovoltage peak measurement and calibration to manufacturer specifications

mA Verification

Milliamperage output testing to ensure consistent and accurate exposure levels

HVL Evaluation

Half-Value Layer testing to verify beam quality and filtration compliance

Leakage Radiation Testing

Radiation leakage evaluation to confirm operator and patient safety standards

Battery Replacement

Genuine battery replacement to restore full charge capacity and unit runtime

Tube Replacement

X-ray tube replacement using genuine Canon D-045 and compatible tubes

Circuit Board Repair

Component-level PCB diagnostics and repair for control and power boards

General Maintenance

Preventive maintenance, cleaning, firmware updates, and performance verification

Continuity

Loaner program

Keep your practice running during repairs

Loaner units are available for customers with an Extended Warranty or Ultra Care Plan contract. We ship a loaner while your unit is being serviced, so your practice never skips a beat.

View Warranty Plans

Customer Reviews

What our customers say

★★★★★

"I have brought several NOMADs for repair to Marcelo and have been more than pleased with his work and professionalism. I am so grateful for his timely work and clear communication."

Katrina Bonilla

Google Review

★★★★★

"Marcelo has been a fantastic resource to our hospital. He has reasonable pricing, completes his work in a timely manner."

Philip Thibeaux

Google Review

★★★★★

"XRD Dental found me in a tough spot when the manufacturer of my handheld X-ray unit could not see the problem. XRD stepped in and helped isolate and fix the problem very quickly."

Daniel Kazachkov

Google Review