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Home › Warranty › Ultra Gold ← Warranty
Premium Protection

Ultra Gold
Annual Plan

Annual premium coverage with loaner unit and accidental damage protection for XRD and the Digimed and Digital Doc XTG portable lines. The most comprehensive protection available for your portable X-ray equipment.

$1,295.00 per unit / year
XRD Ultra Extended Care Plan
Annual Plan
Auto-Renews Yearly
Loaner Unit
Included Free
Multi-Brand
XRD + Digimed + Digital Doc
Plan Details

What's Covered

Accidental Damage

Accidental drops and impact — fully covered, with no deductible. Your equipment is protected against the unexpected.

Manufacturer Defects

Repairs or replacements for any defects in materials and workmanship. Full coverage, no deductibles.

Battery & Charger

Full coverage for battery and charger components included at no additional charge.

Plastic Case

Plastic case replacement included at no additional charge.

Loaner Unit

A loaner unit is dispatched via UPS 2-Day shipping at no additional charge once your unit is received by XRD.

Compatibility

Equipment Covered

XRD 70

Human Use

XRD 70

Vet Use

XTG Minix S

Digimed / Digital Doc

XTG Minix V

Digimed

DIOX 602

Digimed

BIOX

Digimed

PROX

Digimed

How It Works

Service Process

1

Initiate a Claim

Contact info@xrddental.com to start the process and receive your RMA number.

2

Ship Your Unit

Customer is responsible for packaging and shipping the defective unit to XRD.

3

Loaner Dispatched

Once the defective unit is received by XRD, a loaner unit is dispatched via UPS 2-Day shipping.

4

Repair & Return

XRD is responsible for UPS Ground return freight of your repaired unit.

Important Information

Terms & Conditions

Exclusions

  • Intentional abuse, neglect, or improper use
  • Unauthorized repairs or modifications
  • Cosmetic damage not affecting functionality

Renewal & Cancellation

  • Auto-renews annually unless 30 days written cancellation notice is provided
  • XRD can terminate if intentional abuse or misuse is identified

General Terms

  • Coverage valid only for registered equipment
  • XRD not responsible for shipping delays
  • Governed by Florida law
  • Disputes resolved through binding arbitration

Additional Conditions

  • Claims must be within active coverage period
  • XRD may update terms annually with 60 days advance notice
  • Non-transferable, original purchaser only
Enrollment Disclosure
Your equipment does not need to be in working condition to enroll. Coverage is subject to confirmation upon receipt of your equipment by XRD. Units must arrive complete: broken parts are replaced with new ones, but units with missing parts or components are not eligible for coverage. If the equipment or the information provided does not correspond, you will receive a full refund to your original payment method.

Protect Your Practice

Protect your practice with the most comprehensive coverage available.

Enroll in Ultra Gold

Or contact us: info@xrddental.com

Version: June 2026