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Premium Protection

Ultra Extended
Care Plan

Annual premium coverage with loaner unit for XRD and compatible brands. The most comprehensive protection available for your portable X-ray equipment.

$995.00 per unit / year
XRD Ultra Extended Care Plan
Annual Plan
Auto-Renews Yearly
Loaner Unit
Included Free
Multi-Brand
XRD + Digimed + Digital Doc
Plan Details

What's Covered

Impact Damage

Accidental drops and impact — fully covered. Your equipment is protected against the unexpected.

Manufacturer Defects

Repairs or replacements for any defects in materials and workmanship. Full coverage, no deductibles.

Battery & Charger

Full coverage for battery and charger components included at no additional charge.

Loaner Unit

A loaner unit is dispatched via UPS 2-Day shipping at no additional charge once your unit is received by XRD.

Compatibility

Equipment Covered

XRD RAY98(P)

Human Use

XRD RAY98(P)

Vet Use

XTG Minix S

Digimed / Digital Doc

XTG Minix V

Digimed

DIOX 602

Digimed

BIOX

Digimed

PROX

Digimed

How It Works

Service Process

1

Initiate a Claim

Contact info@xrddental.com to start the process and receive your RMA number.

2

Ship Your Unit

Customer is responsible for packaging and shipping the defective unit to XRD.

3

Loaner Dispatched

Once the defective unit is received by XRD, a loaner unit is dispatched via UPS 2-Day shipping.

4

Repair & Return

XRD is responsible for UPS Ground return freight of your repaired unit.

Important Information

Terms & Conditions

Exclusions

  • Intentional abuse, neglect, or improper use
  • Unauthorized repairs or modifications
  • Cosmetic damage not affecting functionality

Renewal & Cancellation

  • Auto-renews annually unless 30 days written cancellation notice is provided
  • XRD can terminate if intentional abuse or misuse is identified

General Terms

  • Coverage valid only for registered equipment
  • XRD not responsible for shipping delays
  • Governed by Florida law
  • Disputes resolved through binding arbitration

Additional Conditions

  • Claims must be within active coverage period
  • XRD may update terms annually with 60 days advance notice
  • Non-transferable, original purchaser only

Protect Your Practice

Protect your practice with the most comprehensive coverage available.

Or contact us: info@xrddental.com

Version: January 2025